You’re probably aware of that popular red light therapy company that sells its panels for a ton of money. I’m talking about the one that sells their 36″ panel for $1195. After looking at scores of red light therapy devices, I have a theory about why their prices are so high. Is there really anything that special about that panel?
You can buy a heavily marketed 36″ high therapy panel for almost $1200, and it does not even come with a door mounting kit. While there is a science to good LED devices, you don’t need rocket surgeons and brain scientists to build a good panel. Let’s compare the expensive box to a Bestqool Y-200. I’m about to save you a whole lot of money.
The value of a red light box is in its construction, its LED accuracy and its energy output. If you have a sturdy box that outputs the wavelengths you want at the power you need, then you have a good panel.
If you use the box directly on your body, you will also want shielded magnetic fields inside the panel’s box. If you need support, you will want responsive customer service.
The Device Which Shall Not Be Named’s device is $1195. Bestqool’s is $609 (before coupons). If you like and buy Bestqool, you’ll save 49% off the expensive brand.
We Call Him “49%”
Update: This article is about a company that sells expensive products. I am comparing their 36″ unit to another one on the market. When I first wrote this, I referred to the expensive company as “Ten,” as in “The 10th letter of the alphabet.” But there’s a red light therapy device already out there that really is called “Ten.” So, instead, I will refer to the big company as “49%.” That’s how much you’ll save if you just buy the Bestqool instead of the expensive red light box.
While I am in the habit of speaking my mind, I’m not in the mood to defend myself for my written opinions published on the internet.
I have the right to an opinion, and argumentative people have the right to take offense at my opinion.
This is why I’m not naming the expensive panel company.
If you have been shopping for a red light therapy device then you have considered buying a panel from this company.
We are just going to call it “Ten,” as in the 10th letter of the alphabet.
Red and infrared run a range of wavelengths.
Some wavelengths in the red range are healing.
Some wavelengths in the infrared range are healing.
49% does not get specific about its 36 in. device’s wavelengths.
The marketing just says “red” and “infrared.”
Bestqool advertises 660 nm red and 850 nm infrared wavelengths.
These are well within the healing ranges for red and infrared.
Reaching out to a virtual company can get frustrating fast.
There’s no storefront to find a real human.
Either you get them through email, or you’re left with a bad device.
I want to know where a company is located.
I want to know how to reach a human being.
49%’s Customer Service
49% is based in….
I spent a solid 5 minutes on their site, but could not find an address or a phone number.
I Googled it.
49% is based near the Pacific Ocean.
There is no address or phone on their site.
While looking, I found some TrustPilot discussions about 49%’s customer service.
All I can say is, “Yikes.”
Bestqool’s Customer Service
Bestqool is based in the U.S. and Canada.
Their store is on Amazon, so you have about five ways to reach support (contact support through the “contact seller” button on the Amazon product page; leave a product comment; send an email; contact Amazon customer support through chat or email.)
Jacob is one of Bestqool’s employees.
I have corresponded with him several times.
I’ve also seen him reply to comments on Amazon and Reddit.
Bestqool has some of the most responsive customer service I’ve seen in the field.
Endorsements and Reviews
What do baseball players and regular customers say about 49%?
49%’s Endorsement and Reviews
49% posts glowing endorsements and reviews.
I imagine that the endorsements are expensive.
The reviews are anonymous (little cartoon people represent customers).
Paying athletes to endorse a product is how a product gets so expensive.
The price implies very little about the quality.
Plus that, there is a huge disconnect between the 5-star reviews on 49%’s site, and the 1-star reviews on review websites.
Try TrustPilot for some interesting reading.
Seriously angry, passionate reading.
Bestqool’s Endorsements and Reviews
No baseball players endorse Bestqool, as far as I know.
This is how I prefer it to be. I am not a fan of paying extra so someone else’s hero can collect a paycheck.
Bestqool does have glowing reviews.
Bestqool’s reviews say things like:
- “The device itself seems very sturdy”
- “I really appreciate the excellent customer support!”
- “Good quality. Even the plug is thick and sturdy.”
Your body has to absorb energy for red light therapy to work.
Each LED bulb contributes a fraction of a milliwatt to the device’s energy output.
There are 150 LED bulbs in 49%’s 36″ panel.
There are 200 LED bulbs in Bestqool’s 36″ panel.
VIEW ON BESTQOOL.COM
This is a hugely important and totally screwed up situation.
Energy output tells you how many photons you can expect to reach your body at a given distance.
The numbers are almost universally overstated.
To get the truth, read Gemba Red’s blog, and consider buying one of their panels.
They’re telling the truth about energy.
The return period governs how long you have to try a product or get your money back.
I could tell you that 49%’s return period is 60 days, and Bestqool’s is 30 days.
This does not tell you the real story.
If you look at the external review site complaints about returns, 49% has difficulty making good on its 60-day promise.
If you look at the Amazon reviews, Bestqool goes way out of its way to make sure customers are happy.
Stuff that Doesn’t Matter
49% has a modular design, Bluetooth connectivity, wifi connectivity, phone apps, “smart” cooling fans, a programmable timer, and it weighs 17.5 lb.
Bestqool has fans, a programmable timer, and it weighs 14.3 lb.
Not only does bright red light from a therapy panel make it impossible to see your phone, you are literally sitting right in front the panel.
It is easier to reach out to the panel’s actual controls than to manipulate them from a phone app that you can’t see.
These features cost money. Your money.
VIEW ON BESTQOOL.COM
My high regard for FDA clearance might be falling a bit.
Two people I respect say that 49%’s lamps give off only 30-50% of stated energy values.
If that percentage is true, you should expect a 100 mW/cm^2 irradiance (energy) value to be 33 mW/cm^2 in the real world.
This triples the amount of time you should spend with your device.
I am of the opinion that both 49% and Bestqool are yielding to market pressure to overstate irradiance values.
Yet 49%’s device is FDA-cleared.
The clearance might back up 49%’s claims. Or it might not.
Sorry, this one is stumping me.
49%’s door mount costs extra.
Bestqool’s door mount is free with your pane purchase.
I have used Bestqool’s hook and pulley door mount device..
It is a nice, solid, and simple-to-use solution.
49% has a 2 year warranty that they appear to have a hard time respecting.
Bestqool has a 2-year warranty. When you say “jump,” they ask “how high?”
Electric current generates a magnetic field.
Many believe these electromagnetic fields (EMFs) are “dirty electricity” and dangerous to living beings.
The science is very mixed on this issue.
The Interphone study lasted 11 years and claimed in its abstract that cell phone use does not cause brain cancer.
Yet buried within the study was a finding that 40% of heavy phone users developed brain tumors on the same side of the head as where they tended to use their mobile phones.
Magnetic fields cannot be shielded, but they can be diverted.
You will always see it as “shielded,” because that’s just what everyone says.
In theory, shielding (diverting) these fields should protect you from EMF harm.
I have not tested either device for EMFs.
According to their marketing literature, both 49% and Bestqool reduce your EMF exposure to virtually nothing.
How to Buy a 36″ Red Light Panel
You don’t really need a link to the first panel because they charge you high prices so they can seem superior without offering anything over competitors.